Frequently Asked Questions
Everything you need to know about high-performance compression and gear.
How do I determine the correct size for compression gear?
To get the full benefits of compression, a precise fit is essential. Please refer to our detailed Size Guide on each product page, which uses your height and weight to determine the optimal size for muscle containment and recovery.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while express shipping options are available at checkout if you need your gear sooner.
How should I care for my 2XU compression garments?
To maintain the elasticity and lifespan of your gear, we recommend machine washing in cold water with like colors and hanging to dry in the shade. Avoid using bleach, fabric softeners, or a tumble dryer.
What is your return policy?
We offer a 30-day return policy for items purchased through our online store. Products must be in original condition, unworn, and with all tags attached to qualify for a full refund.
Do you offer a warranty on your products?
Yes, 2XU provides a 12-month warranty against manufacturing defects from the date of purchase. This does not cover normal wear and tear or damage caused by improper care.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.