Returns & Exchanges
At 2XU, we want to ensure you have the best gear for your performance; if you are not 100% satisfied, you can return your items within 30 days of purchase. Items must be in original, unworn condition with all tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all labels and hangtags are still attached to the compression gear or apparel.
- 3.Label and Post
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.